1. Order Processing
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Processing Time: All in-stock orders are processed and dispatched within 2-3 business days after payment confirmation.
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Custom Orders: Made-to-order or customized pieces may require additional time for craftsmanship. The estimated production and dispatch time for such orders will be communicated to you at the time of purchase.
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Order Confirmation: You will receive an email and SMS notification with your order details once your order is successfully placed.
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2. Domestic Shipping (Within India)
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We are proud to offer shipping to customers all across India.
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Shipping Charges: We provide Free, Secured, and Insured Shipping on all orders within India. There are no hidden charges.
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Delivery Time: Your order will be delivered within 5-7 business days from the date of dispatch. Delivery to remote locations may take slightly longer.
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Courier Partners: We partner with trusted and reliable courier services like Blue Dart, Delhivery, and Sequel Logistics to ensure secure transit.
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Insurance: Every shipment from Navrattan Jewellers is fully insured until it is delivered to you. You are not liable for the package while it is in transit.
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3. Order Tracking
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Once your order has been dispatched, we will send you an email and SMS containing the tracking number and a link to the courier's website.
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You can use this information to track the status of your shipment in real-time.
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4. Packaging and Delivery
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Secure Packaging: Your jewellery is packed in durable, tamper-evident packaging. Our outer packaging is discreet to ensure the security of the contents.
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Signature Required: To ensure your order reaches you safely, a signature from an adult (18+) is required at the time of delivery. Please ensure someone is available at the shipping address to receive the package.
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Inspection upon Delivery: We urge you to inspect the package for any signs of tampering or damage before signing for it. If you feel the package has been opened or damaged, please do not accept the delivery. Contact our customer care team immediately.
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Contact Us
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If you have any further questions about our shipping policy, please do not hesitate to contact us:
